Ce que nous faisons quand un gouvernement demande des données utilisateur.

We follow the law, we resist overreach, and we tell users when we can. In short: we require valid UAE legal process before disclosing anything; we challenge overbroad requests; we notify the user where legally permitted; and we publish a transparency report.

Nous ne divulguerons pas les données utilisateur en réponse à une demande informelle, aussi polite soit-elle, aussi haut placé soit le demandeur. La divulgation exige un processus juridique valide adressé à Prism en vertu d'une loi qui s'applique à nous :

·A court order, subpoena, or equivalent issued by a court of competent jurisdiction in the United Arab Emirates.

·An order from a UAE regulatory or law-enforcement authority with statutory authority to compel production.

·A mutual legal assistance treaty (MLAT) request or equivalent inter-governmental request properly executed under UAE law.

·For emergency disclosure: a good-faith belief, documented, that disclosure is necessary to prevent imminent death or serious bodily harm (and then only the minimum data necessary).

Les agences chargées de l'application de la loi étrangères (États-Unis, Royaume-Uni, UE ou autres) doivent acheminer les demandes par les autorités des Émirats arabes unis. Nous ne répondrons pas directement à une assignation émise par un tribunal étranger.

·Overbroad requests — requests that cover more users or more data than the investigating purpose justifies.

·Gag orders without a stated expiry — we will ask for a specific expiry date.

·Requests unsupported by the stated legal basis — we will ask for a written authority.

·Requests that violate the user’s constitutional or statutory privacy rights.

·Requests that seek content we cannot lawfully produce under UAE data protection law (PDPL Federal Decree-Law No. 45 of 2021).

Sous réserve de la portée du processus juridique :

·Basic account data — email address, signup date, subscription status, last login — in response to a UAE court order or regulator.

·Server logs for the specified time window.

·Entry content, Mirrors, behavioural-model records — only on a more specific order that demonstrates particular necessity and proportionality, given the sensitive-personal-data nature of this content under PDPL.

·Real-time interception — we do not provide this capability. Prism is not a telecommunications or surveillance provider.

We will notify the affected user of a government request for their data, unless we are legally prohibited from doing so (e.g. a valid gag order, ongoing investigation where notification would cause evidence destruction).

When we’re legally prohibited, we will notify the user as soon as the prohibition expires.

En cas d'urgence impliquant un risque de mort imminente ou de blessure physique grave, nous pouvons divulguer les informations minimales nécessaires aux autorités chargées de l'application de la loi sans attendre un processus juridique formel. Toute divulgation de cette nature est documentée dans notre journal interne des autorités chargées de l'application de la loi et, si elle est légale, signalée à l'utilisateur concerné par la suite.

·Journal-entry audio. Audio is streamed to OpenAI Whisper for transcription and immediately discarded; we never have a copy.

·AI model outputs from deleted entries. If the entry and the derived signals have been deleted, they are gone from our primary database; backup copies roll off on our standard cycle.

·Decrypted data without the user’s credentials. Prism does not hold user passwords in plaintext; if asked to produce a decrypted export of entries, we will produce what is decryptable on our infrastructure and explain what isn’t.

À partir de la première année complète d'exploitation, Prism publiera un rapport de transparence annuel contenant, au minimum :

·The number of government requests received, broken down by requesting country / authority.

·The number of users affected by those requests.

·The number of requests complied with, partially complied with, and rejected.

·The number of requests for which we challenged scope or legality.

·The number of emergency disclosures.

Lorsque la publication de toute catégorie est interdite par la loi, nous le déclarerons dans le rapport.

·Legal process: legal@prismlens.net

·General privacy questions: privacy@prismlens.net

·DPO: dpo@prismlens.net