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Prism is a web app for journaling with AI-assisted pattern recognition. You write or speak entries; our system classifies them, finds semantic connections, builds a behavioural model, and produces a weekly reflection called the Mirror. By creating an account or using the site as a signed-in user, you agree to these Terms of Service, to the Privacy Policy, and to the AI & Product Disclaimer, which together form the agreement between you and Prism. If you don't agree, don't use the service.

Prism is currently in private beta. That means:

·Features are added, changed, and occasionally removed as we learn what works.

·Availability can be interrupted without notice for fixes, migrations, or model updates.

·The behavioural model and Mirror are improving continuously; output you see one week may look materially different the next as the pipeline evolves.

If you're paying for a tier, we commit to fair-notice protection on material degradations (see Service changes below). Otherwise, beta comes with fewer guarantees than a fully-released product.

·You're responsible for keeping your credentials safe and for all activity under your account.

·One person per account. No sharing logins or creating multiple accounts to bypass limits or bans.

·You must be at least 18. Prism processes deeply personal information and is not appropriate for minors. See Children's Privacy and Age Policy for detail.

·We may require email verification. Unverified accounts may be restricted or removed.

·Prism is generally available worldwide, but you're responsible for compliance with your local laws. We don't serve users in jurisdictions subject to comprehensive sanctions or export controls (see Sanctions and export).

Don't use Prism to:

·Extract, scrape, reverse-engineer, or probe our systems beyond normal product usage.

·Upload content you don't have the right to store — someone else's private material, illegal content, malware, CSAM, or anything that violates applicable law.

·Abuse AI endpoints: automated bulk calls, jailbreak attempts against the model, or generating output intended to harass, defraud, or harm others.

·Circumvent rate limits, access controls, or the beta gate.

·Impersonate anyone, harass users, or use Prism in connection with hate speech or targeted abuse.

·Resell, sublicense, or white-label the product without a written agreement with us.

We can suspend or terminate accounts that violate these rules. Unless the situation is urgent or legally-compelled silence is required, we'll tell you why.

You own everything you write, dictate, or upload in Prism. We don't claim ownership of Your Content and we don't use it to train AI models — ours or anyone else's.

To operate the service, you grant Prism a limited, non-exclusive, worldwide, royalty-free licence to host, store, process, classify, embed, and display Your Content back to you, and to generate derived signals such as connections, insights, and the weekly Mirror. This licence ends when you delete the content or your account; deletion is immediate and permanent in our primary database, with residual copies purged from subprocessor caches and backups on their standard cycles (within 30 days).

See the Privacy Policy for the full list of subprocessors, retention windows, cross-border transfer basis, and your export and deletion controls.

See our separate AI & Product Disclaimer for the detail — including mental-health signposting. In short: the Mirror, connections, classifications, and any other AI-generated output are model outputs; they can be confidently wrong. Treat them as a prompt for your own reflection, not a verdict. You are responsible for any decision you make based on what Prism shows you.

Prism is not a therapist, doctor, psychiatrist, lawyer, accountant, or financial adviser. Nothing it produces is medical, mental-health, legal, tax, or investment advice. If you need clinical, legal, or financial help, talk to a qualified licensed professional in your jurisdiction. Don't use Prism as a substitute for that care.

If you are in crisis or thinking about harming yourself, contact your local emergency services or a crisis line immediately. See AI & Product Disclaimer for hotline numbers by region.

·Reflect Free — writing-only free tier. Unlimited text entries, mood and tag logging, streaks, calendar view, and read-only access to past entries forever. AI features (Mirror reports, voice transcription, semantic search, integrations, exports) are paywalled. Subject to feature limits as described on the pricing page. We may change free-tier limits with 30 days' email notice.

·Mirror Founder — introductory paid tier at $12.99/month or $129.99/year (USD), available to the first 500 paid subscribers. Once you're on Mirror Founder, that price is locked for as long as your subscription stays continuously active — we will not raise it on you.

·Mirror — $24.99/month or $249.99/year (USD), offered after Mirror Founder fills. The full uncapped tier: unlimited entries, unlimited Mirror reports including on-demand Mirror Now, full lifetime semantic search, all integrations, advanced AI model class, custom Mirror prompt library, all export formats, and a personal API key.

·Billing — payments are processed by Stripe. Prism doesn't see or store your card numbers. Charges are in USD; your bank may apply FX fees.

·Auto-renewal — express consent at checkout — paid subscriptions renew automatically. At checkout you explicitly confirm the auto-renewal price, renewal frequency, and the cancellation mechanism. You can cancel any time from Settings.

·Refunds for non-conforming service — under Article 13 of Federal Law No. 15 of 2020, where the service does not conform to what was offered, you are entitled to: (i) full refund, (ii) partial refund for the unused portion, or (iii) re-performance. Email billing@prismlens.net and we'll honour that right.

·Price changes — we'll email you at least 30 days before any new-customer price change becomes effective for existing subscribers. You can cancel before the change takes effect. Mirror Founder price-lock holds through those changes.

·Taxes — prices are exclusive of any applicable VAT, sales tax, or withholding tax, which are added at checkout where required.

When you create an account, you consent to receive transactional emails from Prism — sign-in links, email-confirmation, password resets, billing receipts, weekly Mirror-ready notifications, beta invite status, and important service updates. You can't opt out of these while your account is active; you can stop them entirely by deleting your account.

Any marketing or product-update newsletters are opt-in separately and unsubscribable at any time from the link at the bottom of those emails.

We're building actively. Features will be added, refined, and occasionally retired. If we make a change that materially degrades a feature you're actively paying for, we'll give you at least 30 days' email notice. If the change is unacceptable to you, you can cancel before it takes effect and we'll refund the unused portion of your current billing period.

·You can close your account any time from Settings → Delete account. Deletion is immediate and permanent in our database. Before you delete, you can export everything as JSON from Settings → Export my data.

·We can close or suspend accounts that violate these Terms, abuse the system, expose us to legal risk, or that we're compelled to close by applicable law. We'll give notice unless doing so would be unlawful or would prolong active harm.

·If we terminate a paid account without cause, we'll refund the unused portion of your current billing period. Termination for cause (material breach of these Terms) is not refunded.

·After account deletion, sections of these Terms that by nature should survive — disclaimers, liability caps, governing law — remain in effect.

Prism is provided as is and as available without warranties of any kind, express or implied, including merchantability, fitness for a particular purpose, non-infringement, or accuracy of AI output. We do our best to keep the service running and the model useful, but we can't promise uninterrupted service, error-free operation, or that the Mirror will always be right or useful.

To the fullest extent permitted by law, our total aggregate liability to you is limited to the greater of (a) the amount you've paid us in the 12 months before the event giving rise to the claim, or (b) US $100. Neither party is liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, revenue, data, or goodwill.

You agree to defend and indemnify Prism against any third-party claim arising from content you upload in violation of these Terms, your breach of the acceptable-use rules, or your violation of applicable law in your use of the service. We'll promptly tell you if such a claim lands and work with you on a reasonable defence.

If you believe content stored in Prism infringes your copyright, email support@prismlens.net with (1) identification of the work, (2) the URL or location within Prism, (3) your contact info, (4) a statement that you're authorised to act, and (5) a good-faith certification that the use is unauthorised. We'll review and respond within a reasonable time and may remove content and terminate repeat infringers.

Two independent sanctions regimes apply to your use of Prism:

·UAE federal sanctions — Cabinet Decision No. 74 of 2020 on the UAE Terrorism Lists Regulation and the implementation of UNSC Resolutions, together with the UAE Local Terrorist List and the UNSC Consolidated List. As a UAE-resident operator we are bound to implement targeted financial sanctions against any person or entity on those lists.

·US OFAC, via the Stripe chain — Stripe, our payment processor, is a US company subject to OFAC, and its Services Agreement requires you not to use or export Stripe Technology except as authorised by US law. OFAC screening is therefore binding on Prism contractually.

You represent that you're not on any sanctions list and that you're not located in a jurisdiction subject to comprehensive sanctions. You agree not to use Prism for any purpose prohibited by applicable sanctions or export-control laws. We may block or terminate accounts where sanctions screening flags a match.

These Terms are governed by the laws of the United Arab Emirates. Before filing any formal claim, both sides agree to first attempt resolution in good faith by email for at least 30 days. If that fails, disputes are submitted to the exclusive jurisdiction of the courts of Abu Dhabi, UAE.

If you're a consumer in a jurisdiction that guarantees you the right to bring claims in your local courts or under local consumer-protection law, nothing in this section takes that right away. In particular, UAE consumers retain all rights granted by the UAE Consumer Protection Law (Federal Law No. 15 of 2020) and its Executive Regulations.

If we change anything material we'll email active users at least 30 days before the change takes effect. The version you agreed to at signup stays governing until the new version becomes effective. Continued use after that date means you accept the updated Terms. If you don't, close your account before then.

·Entire agreement — these Terms, together with the Privacy Policy, AI & Product Disclaimer, and any tier-specific terms you agree to at checkout, are the complete agreement between you and Prism on this subject.

·Severability — if any provision is unenforceable, the rest stays in effect.

·No waiver — not enforcing a right once doesn't waive it.

·Assignment — you can't assign these Terms without our consent. We can assign them in connection with a merger, acquisition, or sale of substantially all assets.

·Notices — we'll notify you by email at the address on file. You can reach us at the email below.