Wat we doen als een regering gebruikersgegevens vraagt.

We follow the law, we resist overreach, and we tell users when we can. In short: we require valid UAE legal process before disclosing anything; we challenge overbroad requests; we notify the user where legally permitted; and we publish a transparency report.

We zullen gebruikersgegevens niet verstrekken in reactie op een informeel verzoek, hoe beleefd ook, hoe hoog geplaatst de verzoeker ook is. Verstrekking vereist een geldige juridische procedure die aan Prism is uitgevaardigd onder een wet die op ons van toepassing is:

·A court order, subpoena, or equivalent issued by a court of competent jurisdiction in the United Arab Emirates.

·An order from a UAE regulatory or law-enforcement authority with statutory authority to compel production.

·A mutual legal assistance treaty (MLAT) request or equivalent inter-governmental request properly executed under UAE law.

·For emergency disclosure: a good-faith belief, documented, that disclosure is necessary to prevent imminent death or serious bodily harm (and then only the minimum data necessary).

Buitenlandse wetshandhavingsbureaus (VS, VK, EU of anderen) moeten verzoeken via UAE-autoriteiten indienen. We reageren niet rechtstreeks op een dagvaarding van een buitenlands gerecht.

·Overbroad requests — requests that cover more users or more data than the investigating purpose justifies.

·Gag orders without a stated expiry — we will ask for a specific expiry date.

·Requests unsupported by the stated legal basis — we will ask for a written authority.

·Requests that violate the user’s constitutional or statutory privacy rights.

·Requests that seek content we cannot lawfully produce under UAE data protection law (PDPL Federal Decree-Law No. 45 of 2021).

Afhankelijk van de reikwijdte van de juridische procedure:

·Basic account data — email address, signup date, subscription status, last login — in response to a UAE court order or regulator.

·Server logs for the specified time window.

·Entry content, Mirrors, behavioural-model records — only on a more specific order that demonstrates particular necessity and proportionality, given the sensitive-personal-data nature of this content under PDPL.

·Real-time interception — we do not provide this capability. Prism is not a telecommunications or surveillance provider.

We will notify the affected user of a government request for their data, unless we are legally prohibited from doing so (e.g. a valid gag order, ongoing investigation where notification would cause evidence destruction).

When we’re legally prohibited, we will notify the user as soon as the prohibition expires.

In geval van nood met risico op onmiddellijk overlijden of ernstig lichamelijk letsel kunnen we de minimale noodzakelijke informatie aan wetshandhaving verstrekken zonder op formele juridische procedure te wachten. Elke dergelijke openbaarmaking is gedocumenteerd in ons interne logboek voor wetshandhaving en wordt waar wettelijk toegestaan achteraf gemeld aan de getroffen gebruiker.

·Journal-entry audio. Audio is streamed to OpenAI Whisper for transcription and immediately discarded; we never have a copy.

·AI model outputs from deleted entries. If the entry and the derived signals have been deleted, they are gone from our primary database; backup copies roll off on our standard cycle.

·Decrypted data without the user’s credentials. Prism does not hold user passwords in plaintext; if asked to produce a decrypted export of entries, we will produce what is decryptable on our infrastructure and explain what isn’t.

Vanaf het eerste volledige operationele jaar zal Prism een jaarlijks transparantieverslag publiceren dat minimaal het volgende bevat:

·The number of government requests received, broken down by requesting country / authority.

·The number of users affected by those requests.

·The number of requests complied with, partially complied with, and rejected.

·The number of requests for which we challenged scope or legality.

·The number of emergency disclosures.

Waar publicatie van een categorie door de wet is verboden, zullen we dat in het rapport vermelden.

·Legal process: legal@prismlens.net

·General privacy questions: privacy@prismlens.net

·DPO: dpo@prismlens.net